High Performance Engagement

HPE is a way of working, where people closest to a business issue (risk) or opportunity are involved in developing solutions.

The 4 principles of HPE are:

  • Ensure that those closest to the issue (risk) help address the issue.

  • Transparently share and understand the interests of all stakeholders.

  • Transparently share the information needed to address the issue.

  • Follow a systematic problem solving process that seeks a consensus solution.

Source: Air New Zealand

HPE